| 70% |
|
Punctual |
| 100% |
|
Staff |
| 100% |
|
Knowledge |
| 90% |
|
Helpful |
| 90% |
Overall Rating |
|
Very helpful and has made a difference to my life, for once I can walk around seeing perfectly fine without surgery. He inputs time to to research to better the patients and his own knowledge. Being able to reach him 24/7, whether u need it or not, is a committment MOST doctors won't offer.
Reviewed:
Jun 18, 2009 - 8:26 am
By:
ratemd
|
| 90% |
|
Punctual |
| 100% |
|
Staff |
| 100% |
|
Knowledge |
| 100% |
|
Helpful |
| 97.5% |
Overall Rating |
|
They deserve a good rating based on several factors. The staff is very helpful, taking responsibility seriously and making sure that the patients are well prepared for whatever they need. Even though the waiting times are horrid sometimes, Dr. Chow makes up for it by working weekends from morning to night. There's also a pager that you can use to reach him for emergencies. From personal experience, he would call back within 5 minutes. All this working isn't for money though. Compared to other optometrists who hike up the prices every year, he keeps the prices cheap and realistic. And towards some of the other comments: he does share information, all you have to do is ask.
Reviewed:
May 31, 2009 - 8:27 am
By:
ratemd
|
| 90% |
|
Punctual |
| 100% |
|
Staff |
| 100% |
|
Knowledge |
| 100% |
|
Helpful |
| 97.5% |
Overall Rating |
|
Salespeople always say if you offend 1 customer, you need 10 great ones to make up for it. People who had a bad experience tend to shout the loudest. I have very bad myopia very early & over the years, I have seen countless optometrists both in Canada and in Europe. Dr Chow is very jovial. He has extensive knowledge of his field and has never stopped learning and enhancing his knowledge. I hear in the office that he will be attending so and so lecture all the time. He cares more about his patients than I have ever known any eye doctor to care. He provides his pager for emergency 24/7. For the amount of time he puts into his work, I cannot say the fee he charges is too much by any stretch of the imagination. It is true the wait can be long, but the reason is clear when it is your turn. Dr Chow will spend as much time with you as necessary about any concerns, never caring about the time outside of the office. I don't have any problems with unanswered questions.
Reviewed:
May 06, 2009 - 8:29 am
By:
ratemd
|
| 10% |
|
Punctual |
| 100% |
|
Staff |
| 70% |
|
Knowledge |
| 20% |
|
Helpful |
| 50% |
Overall Rating |
|
I agree the doctor never answers the question, What can I do to improve my eyes?. He is pessimistic and doesn't offer any nutritional diet or suggestions to prevent one's eyes from getting worse. If you have a strong prescription, i.e. myopia, he says, "You have bad eyes". His office does a lot of testing, but the results are rarely explained indepth. You might get a quick it looks "Ok" in particular when he photographs your eyeball and you see a wonderful sphere of your eye and he doesn't explain what he sees to you, whether good or bad. Overall, poor communication skills although I think he is knowledgeable but he doesn't share it with his patients.
Reviewed:
Mar 12, 2009 - 8:31 am
By:
ratemd
|
|
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